Effective date: February 24, 2026
This Privacy Policy explains how Da Vinci Partners LLC („Da Vinci“, „we“, „us“, or „our“) collects, uses, stores, and shares personal data when individuals interact with our services worldwide.
This includes when you:
visit our websites
request information or quotes
contact our sales or support teams
interact with us via social media
attend events
apply for employment
otherwise interact with our services
We are committed to protecting personal data and processing it in accordance with applicable data protection laws including:
the EU General Data Protection Regulation (GDPR)
the Swiss Federal Act on Data Protection (FADP)
applicable U.S. privacy laws including the California Consumer Privacy Act (CCPA/CPRA)
and other applicable international privacy laws.
We also comply with applicable U.S. state privacy laws where required.
The controller responsible for processing personal data under this Privacy Policy is:
Controller
Da Vinci Partners LLC
Rathausgasse 1
9320 Arbon
Switzerland
Email: gygli@davincipartners.com
Da Vinci Partners LLC, Switzerland acts as the global controller for personal data processed in connection with our services and websites.
We may collect the following categories of personal data.
name
job title
company name
email address
telephone number
postal address
company size
industry information
quotes
order information
warranty information
IP address
browser type and version
operating system
pages visited
referrer URLs
session duration
device identifiers
cookie identifiers
messages sent through contact forms
email communication
chat messages
call metadata
support ticket information
troubleshooting logs
service history
event registration information
marketing preferences
other information voluntarily provided
We process personal data for the following purposes:
responding to inquiries and providing quotes
performing contracts and delivering services
managing customer relationships
providing customer support
operating and improving our website and services
maintaining system security
complying with legal obligations
protecting our rights and property
Depending on the applicable jurisdiction, we rely on the following legal bases:
performance of a contract
legal obligations
legitimate interests
consent
Where processing is based on legitimate interests, we ensure that such interests do not override the rights and freedoms of individuals.
Personal data may be transferred to countries outside your country of residence.
Where required, we rely on appropriate safeguards including:
EU Standard Contractual Clauses
EU-US Data Privacy Framework
adequacy decisions
or other legally recognized safeguards.
We retain personal data only as long as necessary.
Typical retention periods include:
Website log files — 14 days
Customer inquiries — up to 2 years
CRM and business relationship data — up to 7 years
Contract and accounting data — up to 10 years
Support records — up to 5 years
Retention periods may be extended where required by law.
We implement appropriate technical and organizational measures to protect personal data including:
access controls
secure infrastructure
encryption where appropriate
vendor security oversight
secure deletion procedures
We do not use automated decision-making processes that produce legal or similarly significant effects.
Certain tools used for analytics or customer relationship management may involve limited forms of profiling, such as analyzing website interactions to improve services and user experience.
These activities do not result in automated decisions affecting individuals.
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA).
If such information is discovered, it will be deleted promptly.
Depending on your jurisdiction, you may have the following rights:
access to personal data
correction of inaccurate data
deletion of personal data
restriction of processing
objection to processing
withdrawal of consent
data portability
the right to lodge a complaint with a supervisory authority
Requests may be submitted to:
The following section explains how personal data is processed specifically when using our website.
When you visit our website, log files may be automatically generated by the web server.
These logs may include:
IP address
browser type and version
referring website
operating system
time of server request
Log files are stored for 14 days and are used to maintain the security and technical stability of the website.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest).
If you contact us through our website, we process the personal data you provide to respond to your inquiry.
This may include:
name
email address
message content
other voluntarily provided information
Legal basis:
Art. 6(1)(b) GDPR (pre-contractual communication)
Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries)
Our website uses Google Fonts to ensure consistent typography.
Provider:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
When fonts are loaded, your browser may establish a connection to Google servers.
Transfers to Google LLC in the United States rely on the EU-US Data Privacy Framework and/or Standard Contractual Clauses.
Privacy policy:
https://policies.google.com/privacy
Our website may include embedded videos from YouTube.
Provider:
Google Ireland Limited.
Videos are embedded using extended privacy mode.
A connection to YouTube servers is only established after consent or when you actively play a video.
Privacy policy:
https://policies.google.com/privacy
Our website includes links to social media platforms including:
YouTube
These are simple external links, not plugins.
No data is transferred to these platforms unless you actively click on a link.
Some browsers offer a Do Not Track (DNT) feature.
Currently there is no universally accepted standard for interpreting DNT signals.
Our website does not respond to Do Not Track signals.
We may update this Privacy Policy from time to time to reflect legal or operational changes.
The effective date at the top indicates the current version.
